Common clues
What you may notice
- The cistern keeps running after flushing.
- The pan is slow to clear, overflows or shows a change in water level.
- There is a drip around the base or supply connection.
Service guide
Toilet problems can involve the cistern, pan, inlet, outlet, supply connection or drainage. You can start with the symptom and whether the toilet can still be used safely.
Toilet repairs
Mention whether the problem follows every flush, whether another bathroom is affected and whether water is escaping onto the floor.
Common clues
Useful details
Mention whether the problem follows every flush, whether another bathroom is affected and whether water is escaping onto the floor.
Add this to an enquiryBefore work begins
Replacement parts, access and the cause of a blockage should be checked on site. Confirm the proposed repair and price before authorising work.
Keep exploring
Choose the page that is closest to any other symptom you have noticed.
A useful starting point for slow, backed-up or unpleasant-smelling drains.
Read the service guideUse the visible location, whether water is active and any safe steps already taken to explain a leak.
Read the service guideOrganise a bathroom repair, fixture replacement or plumbing update around the work that is actually needed.
Read the service guideReady to make the job clearer?
Tell us the symptom, suburb and preferred contact route. The next question can be confirmed from there.