Common clues
What you may notice
- Water is actively escaping or cannot be contained safely.
- A main fixture is unusable and the problem is worsening.
- The issue is causing immediate damage or a safety concern.
Service guide
Some plumbing problems need a quick next step because water is spreading, a fixture cannot be used or the risk of damage is increasing. Keep the first message short and say what is happening right now.
Emergency plumbing
Include the exact suburb, what is affected, whether the water can be isolated safely and the best way to reach you.
Common clues
Useful details
Include the exact suburb, what is affected, whether the water can be isolated safely and the best way to reach you.
Add this to an enquiryBefore work begins
Emergency attendance is never guaranteed by submitting a request. Confirm provider identity, availability, scope and call-out or repair pricing before work begins.
Keep exploring
Choose the page that is closest to any other symptom you have noticed.
A focused guide for sudden pipe failures, flooding risk and water that cannot be controlled safely.
Read the service guideA useful starting point for slow, backed-up or unpleasant-smelling drains.
Read the service guideUse the visible location, whether water is active and any safe steps already taken to explain a leak.
Read the service guideReady to make the job clearer?
Tell us the symptom, suburb and preferred contact route. The next question can be confirmed from there.