Common clues
What you may notice
- Water pools near a downpipe, pit, path or building.
- A drain or grate overflows during rain.
- Soil, paving or garden areas stay unusually wet after weather clears.
Service guide
Outdoor drainage problems can be easier to explain by describing where water collects, what happens during rain and whether a downpipe, pit or surface drain is involved.
Stormwater drainage
Say whether the issue occurs only in heavy rain, which side of the property is affected and whether a visible grate or pit is blocked.
Common clues
Useful details
Say whether the issue occurs only in heavy rain, which side of the property is affected and whether a visible grate or pit is blocked.
Add this to an enquiryBefore work begins
Drainage layout, underground services, access and excavation requirements can change the job. Confirm the proposed scope and price after assessment.
Keep exploring
Choose the page that is closest to any other symptom you have noticed.
A useful starting point for slow, backed-up or unpleasant-smelling drains.
Read the service guideA dedicated guide for recurring blockages, slow drains and questions about cleaning methods.
Read the service guideUse a planned enquiry to discuss recurring symptoms, checks and small repairs before they become urgent.
Read the service guideReady to make the job clearer?
Tell us the symptom, suburb and preferred contact route. The next question can be confirmed from there.